The East-West Company Call-center is recognized as being among the best in the Eastern Europe
In May, 2007, the International Union of the Call-centers
(ICCU) made an examination of customer services work of the leading European companies. According to the results of work of the evaluating commission the East-West
company received the highest mark and entered the top 30 best Call Centers of the Eastern Europe companies. The evaluating commission, headed by Ray Henderson, the Director of Representative office in the Eastern Europe, visited the company office and highly estimated the work of telemarketing service of the East-West
company due to its effective processing of customers requests (96 %) and completeness of the information provided to Clients.
Company is proud of the results of ICCU experts evaluation and will be permanently striving to the excellent job of the team. You may contact to the East-West
company Service Center in order to make your remarks and offers how the work of the company should be improved, on the phone: +7(495) 2322121.
Just for reference: the International Call Center Union has been founded in 1984 in Canada. It is a founder of the worlds largest training center for customer services experts training. One of the basic directions of activity of the International Call Center Union is an annual certification of Call Centers work of the world leading companies.