EWS was founded in 1996. Since then it has reached leading positions on the Russian food, confectionary and bakery markets. Our customers are famous restaurants and hotels, confectionaries and bakeries all over Russia. Moreover EWS is a well-known and respected company and has long-term partnerships with the major world manufacturers. Over 300 of the company’s employees are graduates of the best Russian and Western universities and have extensive hands-on experience of the food service market. Every day they do their utmost to support our clients so that their businesses would expand and thrive.

We offer over 3500 items that are in high demand on the market. The majority of world food producers have chosen EWS as a distributor of their merchandise in Russia. Thanks to our well-balanced assortment policy we are able to cover 80 % of any restaurant’s or bakery’s needs. Thus we are able to satisfy any customer’s requirements owing to our wide product range.

New Industrial-warehouse Complex Construction (+ photo)

Direct deliveries and a significant turnover enable us to reduce item costs in every commodity group. Every day our powerful analytical department monitors the forming market prices. These are the instruments of our reasonable price policy which perfectly meets our clients’ needs.

EWS created the most advanced call-center on the Russian food market. A powerful intelligent CRM system accumulates information regarding customers’ specifics and enables us to provide them with excellent customer service based on individual approach. Highly skilled call-center operators are graduates of reputable training centers. And they are at your disposal on week-days from 9 a.m. to 8 p.m.

EWS has invested considerable assets in warehouse logistics development in order to satisfy our customers’ growing needs. We were the first in Russia to build a unique manufacturing and storage facility which was designed and automated in compliance with all food market requirements. Owing to this state-of-the-art storage facility we can offer our clients frozen products as well as perishable products such as, for example, fresh vegetables and fruit.

A huge number of our own vehicles enables us to deliver the requested merchandise to any location within Moscow or any other city within RF Central Federal Region on time. All vehicles are equipped with refrigerators which maintain the required temperature to keep the quality of our products at a high level.

Over 100 managers-consultants in the EWS Company are always ready to advise our clients about new product assortment, to assist them in choosing the required products and in placing orders. The company’s specialists have a lot of expertise in the food service field and are aware of the specifics and needs of our clientele.

In 2006 EWS launched a new noncommercial project — Laboratory of Taste. Its main aim is to be the first center in Russian food service to combine research and educational activity. Since the Laboratory was created it has become the favorite meeting center for professionals of the culinary field. A variety of different Master Classes are regularly held here in order to share new recipes and fresh ideas. Among our instructors are EWS corporate chefs and confectionery technologists as well as specially invited Russian and European celebrities in this field.

Each of the items delivered to our customers falls under a double quality control. Firstly all the merchandise is examined visually when it arrives at the warehouse. Secondly we test the merchandise for compliance with the high quality standards existing in our company. Based on the results obtained we decide whether this product is good enough to be shipped to our customers. Before the dispatch our merchandise experts check the integrity of the packaging and the weight consistency.

Well-known chefs as well as experts in confectionary and bread production who form the technological group of EWS hold regular Master Classes in the Taste Laboratory, organize on-the-job Master Classes at our clients’ sites, participate in international fairs and exhibitions, study new cooking trends in our partners’ training centers abroad.

All problems caused by shipment delays, non-compliance with expected specifications or quality standards that you can encounter will be quickly resolved after you call our Service Center. This structural subdivision is a guarantor of your interests inside our enterprise.